Tracking order

At MaevaDrape, we understand how exciting it is to await your new shirts, shorts, and skirts. To make your experience as smooth as possible, we have established a straightforward order tracking process that keeps you informed from the moment your order leaves our warehouse until it arrives at your doorstep.

How to Track Your Order

Once your order has been processed and shipped, we will send you a confirmation email containing your unique tracking number and a direct link to the carrier's tracking page. This email is sent to the address you provided at checkout. If you do not see it in your main inbox, please check your spam or promotions folder.

To track your package, simply follow these steps:

  1. Locate the shipping confirmation email from [email protected].
  2. Copy the 13- to 15-digit tracking number provided in the email.
  3. Visit the carrier's official website (e.g., DHL, FedEx, USPS, or your local postal service) and paste the tracking number into the designated tracking field.
  4. Press "Track" to view the real-time status and estimated delivery date of your package.

Using a Third-Party Tracking Service

If you prefer to consolidate all your shipments in one place, or if you need more detailed scan events, we recommend using a reliable third-party tracking platform. One of the most trusted options is 17TRACK, which supports over 1,500 carriers worldwide.

How to use 17TRACK:

  1. Go to www.17track.net .
  2. Paste your tracking number into the search box on the homepage.
  3. Click the "Track" button. The system will automatically detect the carrier and display the latest shipment status, including location history and estimated delivery window.
  4. You can also download the 17TRACK mobile app (iOS and Android) to receive push notifications about any status changes.

Another excellent alternative is AfterShip, which offers a clean interface and email alerts. Both services are free to use and do not require an account for basic tracking.

What to Do If Your Tracking Information Doesn't Update

It is normal for tracking information to take 24 to 48 hours to appear after you receive your shipping confirmation. This is because the carrier may not have scanned your package into their system yet. If your tracking status remains unchanged for more than 5 business days, please reach out to our support team at [email protected] with your order number and tracking number. We will investigate the issue with the carrier and provide you with a timely update.

Delivery Timeframes

Standard shipping typically takes 5–10 business days depending on your location. International orders may take slightly longer due to customs processing. You can always find the most accurate estimated delivery date on the tracking page of the carrier or the third-party service you choose.

We are committed to ensuring that your MaevaDrape order arrives safely and on time. If you have any questions about your shipment, do not hesitate to email us at [email protected]. Our team is here to help you every step of the way.