Privacy policy

At MaevaDrape, we are committed to protecting your privacy and ensuring that your personal information is handled with the utmost care and transparency. This Privacy Policy explains what data we collect, how we use it, and the measures we take to safeguard your information when you visit or make a purchase from our online store, which offers Shirts, Shorts, and Skirts.

1. Information We Collect

We collect only the information necessary to process your orders and improve your shopping experience. This includes:

  • Order details: Items purchased, order date, and transaction amount.
  • Contact information: Email address and shipping address, provided voluntarily at checkout.
  • Payment confirmation: We receive confirmation of successful payment, but we do not store or process credit card numbers or banking details directly.
  • Technical data: IP address, browser type, device information, and pages visited, collected via cookies or similar technologies to enhance site functionality.

2. How We Use Your Information

Your data is used solely for the following legitimate purposes:

  • To process and fulfill your orders, including arranging shipping and providing order confirmations.
  • To respond to your inquiries or requests submitted via email at [email protected].
  • To improve our website’s performance, product offerings, and customer experience through aggregated analytics.
  • To comply with applicable legal obligations, such as tax or record-keeping requirements.

We do not use your data for automated decision-making or profiling that significantly affects you.

3. Data Sharing and Disclosure

We respect your trust and do not sell, rent, or trade your personal information to third parties. We may share limited data only with trusted service providers who assist us in operating our business, such as:

  • Shipping carriers to deliver your purchased items.
  • Payment processors to complete transactions securely.
  • IT and analytics providers who help maintain our website, under strict confidentiality agreements.

These partners are authorized to use your data only to perform services on our behalf and are prohibited from using it for any other purpose. We may also disclose information when required by law or to protect our legal rights.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. Specifically:

  • Order records are kept for a period consistent with tax and accounting regulations.
  • Email correspondence is retained for up to 12 months to address any follow-up questions.
  • Technical logs are stored for no more than 24 months, after which they are anonymized or deleted.

5. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These include:

  • Secure Socket Layer (SSL) encryption for all data transmitted through our website.
  • Restricted access to personal data to only those employees or contractors who need it to perform their duties.
  • Regular reviews of our security practices and updates to our systems.

While no method of transmission over the internet is 100% secure, we strive to protect your data and encourage you to also take precautions, such as keeping your device and browser updated.

6. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

  • The right to access the personal data we hold about you.
  • The right to request correction of inaccurate or incomplete data.
  • The right to request deletion of your data, subject to legal obligations.
  • The right to object to or restrict certain processing activities.
  • The right to data portability, where applicable.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days, in accordance with applicable law.

7. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience, such as remembering your preferences and understanding how our site is used. Cookies are small text files stored on your device. You can control or disable cookies through your browser settings, but please note that some features of the site may not function properly if cookies are blocked.

We do not use third-party advertising cookies or track your activity across other websites for marketing purposes.

8. International Transfers

As an online store serving customers globally, your information may be processed in countries other than your own. We ensure that any such transfers comply with applicable data protection laws and that your data receives an equivalent level of protection, for example through standard contractual clauses or other lawful mechanisms.

9. Children's Privacy

Our website and products are intended for individuals aged 18 and above. We do not knowingly collect personal information from children under the age of 16. If you believe a child has provided us with personal data, please contact us at [email protected], and we will take steps to delete such information promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page, and we encourage you to review it periodically. Significant changes will be communicated via email if we have your contact information on file.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please reach out to us at:

Email: [email protected]

We are dedicated to addressing your concerns and will work to resolve any issues in a timely and transparent manner.